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Progressive Casualty Insurance Company “Managed Repair Representative (Mrr)”/ Claims Adjuster – Auto Damage Overtime Lawsuit

Managed Repair Representatives at Progressive are suing for unpaid overtime wages. You might be able to join if you were a Managed Repair Representative at Progressive during the last three years. Continue reading for details.

Number of people who have joined this lawsuit as of January 5, 2015: 288


I. Who is the defendant?

Progressive Casualty Insurance Company. Progressive Casualty Insurance Company is headquartered in Mayfield Village, Ohio with more than 450 offices throughout the country. According to their website, Progressive is one of the largest auto insurance groups in the United States providing auto insurance, and a variety of other types of insurance. 

II. What is this case about?

Unpaid overtime wages. Managed Repair Representatives at Progressive are paid a salary but not paid any overtime wages when they work beyond 40 hours in a week. We claim in this lawsuit that this is wrong and that Managed Repair Representatives are entitled to be paid on an hourly basis, including time and a half when they work more than 40 hours in a week. Click here to read the lawsuit itself.

III. But I am salaried? I thought that mean that I don’t get overtime? 

Not true. Whether or not you get overtime is a question for a judge or a jury to decide, and the fact that an employer pays you a salary and no overtime premiums does not mean that you aren’t entitled to overtime. We see many examples of employees who are told that they are salaried when in fact they should have been paid on an hourly basis, including time and a half for hours over forty.

IV. What does the law require? 

State and federal overtime laws require employers to pay time and a half when employees work more than 40 hours in a week. There are exceptions to this rule. Including, exemptions for executives, professionals, and administrators, there are also exemptions for outside sales and inside sales (but only when commissions are more than half of the employee’s total pay). Employees are allowed to join collective actions simply by signing and returning a consent form.

V. What court is the case filed in? Does it matter?

Connecticut. This case is filed in Federal Court in Connecticut. It is not limited, however, to Connecticut Managed Repair Representatives. We are seeking nationwide status so that MRR’s from around the country can join and be represented.

VI. Can I join? If so, how?

 Call us to discuss this issue.

VII. Should I fear Retaliation?

No. It is illegal to retaliate against an employee who joins a lawsuit like this. If you experience retaliation, we will do our best to help you.

VIII. What if I don’t have records of my hours?

Don’t worry. Employees who are misclassified as “exempt” and not paid overtime can still sue even if they didn’t keep time records. The hours that you worked can usually be determined by other methods, including when you logged in and off a computer system, when you sent emails or made phone calls and other ways.

IX. Where can I go to get answers to my questions?

Call us. You are always welcome to call us at Hayber Law Firm. Our number is 860-522-8888. 

X. Who are the lawyers representing Case Managers?

Hayber Law Firm The MRR’s who brought this lawsuit are being represented by the Hayber Law Firm. We are experienced overtime class action lawyers, and have successfully handled cases like this in the past.

XI. How much can I expect to get?

It depends. We claim that MRR’s should be paid for the hours they worked beyond forty in a week during the last three years. If we prevail at trial or if the case settles, the actual amount you get (if any) will depend on whether you worked during the relevant time period, how many hours you worked, your salary, and other factors.

XII. Will I have to pay any legal fees or costs?

Not out of your own pocket. We have agreed to work on this case on a “contingency” basis, which means that our fee, and reimbursement for our costs, will come, if at all, out of any settlement. If the case is certified as a class and proceeds are recovered, the court will closely supervise our fee petition to ensure that it is fair to the class.

XIII. What is the status of the case?

The following represents the status of the case as of the date indicated:




February 7, 2014


This is the lawsuit itself, which includes the detailed allegations of wrongdoing.

April 25, 2014 Answer to the Complaint  

October 8, 2014

Case stayed pending mediation.

The case is put on hold while the parties meet to discuss settlement.

Get your case reviewed by submitting this form
* All fields are required Submission of this or any online form does not create an attorney-client relationship.

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Client Testimonials

"I worked for a retailer and was a Plaintiff in a class action for unpaid overtime wages. Hayber Law Firm did an amazing job of getting our unpaid overtime back to us. Every one at the firm that I dealt with through that process was wonderful to work with. I appreciate all they did for us more than you will ever know."

- L. LeHeup, Georgia